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Privacy Policy

Last Updated: December 1, 2024

1. Introduction

Welcome to our Privacy Policy. This policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our business consulting services and website.

We respect your privacy and are committed to protecting your personal data. Please read this privacy policy carefully to understand our policies and practices regarding your personal data and how we will treat it.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, postal address, phone number, and other similar contact data.
  • Account Information: Username, password, account preferences, and similar security information used for authentication and account access.
  • Demographic Information: Age, gender, country, and preferred language.
  • Business Information: Business name, size, and industry.
  • Payment Information: Credit card details, bank account numbers, and billing addresses.

2.2 Usage Data

We may also collect information about how you access and use our services, including:

  • Device Information: Information about your device, including hardware model, operating system, unique device identifiers, and mobile network information.
  • Log Data: Service-related, diagnostic, and performance information, including browser type, referring/exit pages, operating system, date/time stamp, and clickstream data.
  • Location Data: Information about your precise or approximate location as determined through data such as GPS, IP address, and other methods.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our services
  • Improving, personalizing, and expanding our services
  • Understanding and analyzing how you use our services
  • Developing new products, services, features, and functionality
  • Communicating with you, including for customer service, updates, and marketing purposes
  • Processing transactions and sending related information including confirmations and invoices
  • Detecting, preventing, and addressing technical issues and security threats
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceeding, court order, or legal process.

5. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
  • The right to withdraw consent at any time where we relied on your consent to process your personal information

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about the cookies we use, please see our Cookie Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: (647) 347-5311
  • By mail: 23 Baldwin Street - Floor Unit, Toronto, ON M5T 1L1, Canada
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